Welcome to Elements!
Elements is a periodic newsletter on topics of interest to
promote awareness of issues and sharing of ideas. This
edition's primary focus is on Virtual Clutter.
Virtual Clutter is similar to yet different from the clutter
you might find in your house and office. After a
year of coaching, reading and running tele-classes on Virtual
Clutter, I've collected some thoughts in a few articles here.
The articles address what virtual clutter is for an
individual and a list of hints and tips for how to deal with
it. What intrigued me about virtual clutter? That
nagging feeling of missing something, the lack of order and
aesthetics. However I noticed the more clutter I am
surrounded by the busier I am. The amount of
clutter around me seems to be a natural indicator of when I
need to balance being busy versus relaxing and having fun!
In addition, in this issue of Elements there are links to
some interesting web sites, a recommendation for an excellent
book, thoughts on what coaching is, including some client
quotes, and a listing of upcoming events.
I just recently returned from Quebec City, which was host
to 1200 coaches for the ninth yearly
International Coaching
Federation Conference. The next edition of Elements
will focus on sharing some information from the coaching
conference.
All the best to you and stay in touch!
Star
(978) 486-4603
www.stardar.com
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If your computer files, email and other
information is in a confused or disorganized, state you may be
experiencing virtual clutter. Virtual clutter
slowly and without limits can creep up take over! It has
some unique characteristics and similarities with those piles
of stuff called "physical clutter" that you might have in your
office or home.
In her book,
Organizing From the Inside Out, Julie Morgenstern states
that:
-
US
Executives lose 6 weeks/year (1 hour/day) searching for
information on messy desks and files
-
Purchases
related to disorganization cost 15-20% of your annual budget
(duplicates, premium prices, finances)
-
Americans
waste 9 million hours/day searching for misplaced items
Now imagine virtual clutter (files, data,
desktops and other information) scattered not just on your
computer, but all over the world, and all through the
Internet. It's hard to quantify how much inefficiency
virtual clutter causes due to wasted time, bad information or
lack of information, lack of focus due to the confusion, and
the inevitable need to re-do what has gone missing.
Signs of virtual clutter may be: files with unknown content,
cryptic directories, unknown applications and file names,
spending lots of time searching for items, and a computer
desktop with lots of stuff on it.
Virtual clutter can have a positive side,
though. "Serendipitous discovery" is that unexpected but
fortunate stumbling upon something interesting or useful when
you are actually looking for something else. It can
simulate new ideas, by connecting seemingly unrelated links.
It can also have the effect of allowing someone to create a kind
of knowledge power base by being the "go to" person, able to
access or possess previously unavailable or unknown resources.
One virtual clutter supporter confirms that
allowing for the chaos of clutter and "dancing" with it can
become the spark of something new and exciting. The
tolerance and allowable limits of virtual clutter varies with
each individual and team. While some thrive in it, others
feel out of control and repelled by virtual clutter.
Virtual clutter knows no physical boundaries.
Storage, disk size, can appear to be unlimited. Huge
amounts of information can be dispatched to a file before anyone
thinks to make sense of or reason through its purpose or the
need for it. A wall in your basement or the size of your
bookcase, for example, places a physical limit on how much you
can reasonably store there. But there are no such limits
in cyberspace. When the time comes to clean up though, it
is much easier to organize virtually and can be done by one
person. It does not require the purchase of additional
bookcases or storage rooms. It only requires some
knowledge of the technology used to structure and move
information around. Both virtual clutter and physical
clutter typically have triggers to signal that it is time to
organize. For physical clutter it could be spring cleaning
time or an inability to navigate a room. For virtual
clutter it could be tax time, expense form time or a friendly
reminder from an IT person mentioning a size limit that is being
exceeded.
If you are overwhelmed with
the virtual clutter that surrounds you, the first thing you want
to do is examine your beliefs about what you are saving, and
then create a system to deal with it.
Some of the common beliefs
around the virtual information are:
I will need that information
at some time in the future for some reason.
Questions to examine are:
-
Does this information exist
someplace else?
-
Are you afraid of not
knowing or failing if you don't have this information?
-
Does it represent an
emotional attachment to something like a past job or person?
-
Is this information
important to you and you are the only person in the world who
has it?
-
Why is it important to you ?
-
What personal values and
beliefs do you have about the information you possess?
-
Is there a legal reason to
hold onto it?
To combat virtual clutter, first answer these questions:
-
Be
clear about what the
information is that you are keeping - (old projects, earlier
drafts of finished works, correspondence around projects and
events long past, bookmarks for sites no longer active or of
interest?)
-
Why it this information
important ? (values, beliefs, assumptions)
-
Do you feel that you
need this information
and how will you use it in the future?
-
What is your personal
tolerance level for virtual clutter?
To stay clutter free, you need to have a system
in place to deal with it on a regular basis. Different
things work for different people. Some apply the "touch it
only once" method. Others have more complex systems such
as labeling each piece of information into categories, like:
Action, Information, Future, To-do. Others react to an
external stimulus to organize their clutter, like tax time,
spring cleaning, or a disk too full message.
In
summary, virtual clutter is here to stay. By being aware
of your tolerance level for it and knowing that it is a
life-long learning experience, especially as new technology,
tools and information sources become available for dealing with
it, it becomes easier to either eliminate virtual clutter or
learn to live with it.
Ask
yourself, "What's the worse that will happen if I delete it"
--- Karen,
www.organizingworks.net - Professional Organizer
Things you use a
lot in your pantry are not within the easiest reach.
Common folders on the computer are way down the list because of
alpha order (I take my high priority ones and stick a "1" or
other number in front to pull them to the top.
---Chauncey Wilson, User Experience Engineer
EMAIL Tips
---
I always use folders and Outlook
rules for everyone that I correspond with regularly. Examples
are clients, friends, and siblings --- anyone I correspond with
regularly. If it’s a client, I also create a rule to put my
‘sends’ to them in the same folder so that I can easily see the
history of our contact.
---
My downfall is that I am afraid
to "archive." However, I have recently learned how to search my
archive folders so now I feel a little better about letting the
archive run on a regular basis.
---
I used to let promo mail
come to me for places that I shopped because I often got
coupons. Now I don’t get so many coupons and I try to get off as
many mailing lists that I can.
---
I hate "regular joke
forwards" from certain individuals. Some people forward them
selectively and I usually am curious to read something from a
friend who normally doesn’t send them. But I have two relatives
who regularly send them and I OFTEN delete them without even
looking at them. I have asked one of them not to send them to
me.
---Terry
Wilson-Malam, Coach, Consultant, Facilitator,
www.wilsonmalam.com
If I have a file
that I use repeatedly and vary it slightly, I put the date in
the file name.
-----Stefanie Heiter – CEO HeiterConnect,
www.heiterconnect.com
Other tips
from various people:
Clean your
computer
desktop every time the season changes.
Remove yourself from
distribution list and newsletters that you don’t read regularly.
Make document names
and file folder names explicit and specific for what they
are. For example, naming a folder "Chicago Conference Contacts
June 2004" gives you enough information that you don't have to
open the file in order to figure out what it is.
Remember you can
always find it from a search engine. You don't need to
keep it locally or in favorites. Use “Find” and “Search”
Make
email folder names easy to remember and only have the amount
that you can see on one screen, no scrolling.
If your email inbox
is too big and you don't want to go back and organize create a
folder called something like: Winter2003/2004 and move it there.
If you don't have
an IT department to backup your system, once a week winzip your
"My Documents" File and burn it on a CD-ROM
Get high speed
Internet service. It's worth it for the time you save
waiting for downloads, and for your increased speed in accessing
sites.
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Networking Virtually -
www.linkedin.com
Network virtually at this site.
See how many people you are connected to already. From
being linked in virtually networking, I've gotten one speaking
job and one interview being linked in.
Consumer Information -
www.consumerworld.org
Consumer World is a public service,
non-commercial guide with over 2000 of the most useful
consumer resources. This site was helpful when I was
looking for a specific electronic product and to find some
travel sites
Quiz -
www.tk421.net/character
Take a short quiz and discover which science fiction
character you most resemble.
Games -
www.miniclip.com
Free games. My favorite (because I
impress my kids that I can type fast and unscramble words
fast) is fowl words 2. Beware this site
maybe too violent and offensive to some.
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I was having coffee with a friend recently
and he told me that whenever he asked coaches "what they do"
the answer is this, and he then proceeded to extend his arms
and flap like a bird to indicate the lightness, fluffiness and
flurry of different answers. After a good laugh, I attempted
to answer his question on what coaching was. So I offer
several answers, from the "Virtual Leadership" course I teach:
"Coaching is a conscious and structured
relationship that is focused on learning, improving and
delivering specific results. These results can be
skills, behaviors or goals. It is about change."
Another question I hear frequently is what
is the difference between coaching and consulting?
One answer is that consulting is more about being an expert
and giving advice. Coaching takes the position that the
client him or herself is the natural expert on what they may
need or want, and the coach's job is to help draw the answers
out. There is an overlap between the two
sometimes. In coaching I will share similar experiences
and resources when appropriate. For example,
coaching a manager who has never had the experience of
combining two teams into one, I would create a list of
possible actions and tell stories of what worked and what
didn't based on my experiences and other clients. In
consulting, some coaching some overlap may happen as I help a
person get clarity and develop specifics about what the larger
goals and vision of their work is and a plan for how to
achieve it.
The reality is that coaching even in
business and professional situations is very personal and
means something different to everyone. So I asked my
clients what coaching meant to them, and about their
experience of it with me. Here are some of their answers:
"Star
is masterful at helping people look deep within themselves to
examine problems; find solutions and take
the steps needed to overcome challenges.
Star's approach helps to build competence, and perhaps more
importantly, confidence. This is the essence of
coaching."
--- Brian Logue, VP HR Concerto Software, Inc.
Coaching helped me to
focus, calm down, understand my values and not give them up, and
create steps to get where I wanted. Coaching helped me to
understand that to get answers to some of these questions in my
life, I needed to research, analyze, talk and talk some more
with my husband/family/friends. Getting the facts was
important. I needed to take a step back and look at what
was really important – prioritize.
---Independent Marketing Consultant
"I have thoroughly enjoyed working with Star over the last
several months. Star combines great facilitation and
great listening, and is clearly an accomplished coach.
She has helped me effectively think through some complex areas
of my life. Overall, Star has helped me understand
myself better. Specifically Star has helped me cultivate
the courage to pursue my passions as a professional. I
feel a lot more confident and in control of my future since I
started working with Star. I highly recommend Star as a
life/professional coach."
---Stan Ward
-software
products entrepreneur
As I stand in front of customers, I hear Star's voice in my
head saying "but what does this mean? Why do they care about it
- how do I make it concrete and fit for them? What do they get
out of this, what does it matter to them?" This little
voice recently guided me in a conference presentation that led
to closing a sales with a new customer. Thanks, Star!
---Stefanie Heiter, CEO HeiterConnect, Inc.
Coaching as a process is
impossible to separate out from you as a person, Star.
Your work with me has felt incredibly supportive, stimulating,
fun and challenging. It’s been some of the hardest work
I’ve done in quite a while. This is no small compliment,
because I feel I have worked hard on my sense of self and on the
acquisition of wisdom for most of my years.
---Mark Shelford Manager, psychiatric services
Talking with Star
helped me to get my ideas out of my head and in front of me so
that I could allow them to take form and put them to work to
help me with my business.
---Lyle Webster, Owner of Building Momentum, Inc.
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Girl in Hyacinth Blue by Susan Vreeland
This book follows the story of a painting
that claims a space in the hearts and lives of each of its
owners. It is beautifully written and starts in
the present with a math teacher secretly coveting a painting,
and then gently leads the reader back to the painting's
creation in the Netherlands in the 1600. What I
appreciated about this book, as a coach, is how the same
artwork meant different things to different people and the
different impact of it on their lives. What it said about
"values and value" opened a door wider for me in my ongoing
investigation of what people find important, and why. The
question it raises is what art do you have in your environment
and how does it speak to you?
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Virtual Clutter Mini-Connect:
Spend an hour exploring virtual clutter.
Learn what it is and how it is similar to and different from
physical clutter. Everyone has unique ways of
creating virtual clutter and a different tolerance for it.
Organizing virtual clutter is not black and white like
the technology it resides on. It's gray and
waiting to be organized in a way that works for you.
We will discuss steps to help you become more efficient, and
your virtual information more accessible.
Wednesday, January 12, noon -
EST OR Thursday January 27, 4pm EST, To register, contact me
at stars@stardar.com
or at
www.heiterconnect.com
Virtual Leader: Motivating Across
Boundaries
Miscommunication can be costly in terms of lost
time and broken trust. Learn concrete strategies for distance
management and virtual team leadership. Come away with an
action plan that can be immediately applied to your company's
unique challenges. Includes two follow-up virtual
roundtables.
Contact me
to schedule at
stars@stardar.com
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Elements December 2004
Written by: Star Dargin
Edited by: Diane Johns
Personal submissions will only be
published with permission from the submitter, who is responsible
for ensuring rights to the material. Based on your preference,
submissions can be published anonymously.
The opinions expressed in Elements
are the author's viewpoint. While every effort has been taken to
verify the accuracy of the content, such information is subject
to change without notice. Elements is not responsible for
inadvertent errors.
Star Dargin is an executive and leadership
coach, and consultant. She collaborates with individuals and
teams to provide focus and balance in achieving results.
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